Unfortunately, a time comes in every pet owner's life when they must say farewell to their much-loved companion. As a trusted vet, you will most likely be a very important resource for pet owners. Whether you are administering euthanasia to a chronically sick animal, or you're unable to save a furry friend in their final moments, you're always trying your best.
When it comes to supporting your clients in their grief, many vets choose to partner with Patch & Purr Pet Cremations to ensure their patients are given the send-off they truly deserve.
At Patch & Purr, unlike traditional pet cremation services, we offer private cremation services for all pets. Thanks to our unique Pet Tracker 360 technology, pet owners will receive the ashes of their pet, and only their pet.
We recognise the importance of offering your clients the best possible level of service. As a Patch & Purr Partner, you can rest assured that the pet cremation process will go smoothly for both yourself and your client.
Traditionally, pets are cremated in what's known as a 'community cremation'. This means that their body is placed in the cremation chamber with other pets, and therefore pet owners receive a portion of those ashes in return.
Understandably, this can be upsetting for pet owners to learn that the ashes in their urn or scatter box are not just those of their beloved companion, but could also be a mix of several other pets.
At Patch & Purr, we recognise that every much-loved pet deserves a dignified final send-off in return for their unwavering companionship. As a result, we are proud to offer private cremation services. We guarantee that the ashes that your clients receives are their pet's and only their pet's.
We do this by using our unique tracking technology. If a pet dies at the vet clinic, either by euthanasia or following an unexpected accident, you will be asked to tag the pet with the Pet Tracker 360 (pictured below) . This metal tracking disc will stay with the pet from the moment they leave their owner's care until they receive their furry friend's ashes in their chosen box or urn.
Every Pet Tracker 360 has a unique tracking number, which you will input into the VetLink system. This ensures that your client receives only their pet's ashes following the cremation.
As a Patch & Purr Vet Partner, you will gain access to the Patch & Purr VetLink system. In VetLink, you will log and monitor your pet cremation cases in real time. Simply input the patient and owner details, including pet's name, owner's name, date of death and weight into VetLink and this information will be sent directly to your nearest Patch & Purr location.
You can even include the owner's wishes, for example a paw print or lock of fur. This guarantees that your client's queries are taken into account from the moment that their pet enters our care.
The Patch & Purr team will get in touch to arrange a pick-up time and also inform the pet owner about what is happening to their beloved, including when they will receive their ashes back.
Pet owners often look to vets and vet nurses for advice, support and compassion during the darkest of times. Whether you're responsible for administering euthanasia or simply guiding your clients through the unexpected death of a pet, we're here to help you on your journey. Take a look at the links below for more help and advice for vets.
If you’ve got any questions about pet cremation, choosing an urn or vet support, take a look at our FAQs to find the answer.