If your pet suddenly dies at home, and your vet is unavailable, Patch and Purr offers 24-hour phone service and support on 1300 XXX XXX.
Pricing information is available on our pricing page or you can call us or request an information packet. You can alternatively speak with your Vet, be sure to ask which crematory facility is used and if they provide a choice of crematories. It is your pet so the choice ultimately belongs to you.
On the rare occasion, a pet may die unexpectedly at the vet following a procedure. Your vet may have already advised you of the risks of the operation, giving you the opportunity to prepare for the worst, both practically and emotionally.
If your pet dies unexpectedly at the vet, you should remember that they are in the best place and the vet has done everything they can to save your furry friend.
Whether your pet dies as a result of a failed procedure or following a planned euthanasia, nothing can prepare you for the moment when it comes. However, you may find guidance in the below 'dos and don'ts' for when a pet dies at the vet. Remember that the Patch & Purr team are here for you 24/7, so don't hesitate to give us a call or ask your vet to contact us directly.
DO call a friend or family member to come and hand your hand at this difficult time.
It may not be a good idea to drive home if you are very upset.
DO make sure your vet is aware of your wishes
Contact your vet ahead of time and let them know about your intention to have your pet cremated with Patch & Purr. You can even ask your vet to contact us directly and we will work with them when the time comes.
DON’T forget that we all grieve differently.
Some people may not feel comfortable sitting with the pet as they are euthanised, while others wouldn’t have it any other way. It’s totally up to you.
Your vet is there to support you along every step of the way. Ask any questions you need, no matter how silly or trivial they may seem. You can always call your vet later if something comes to mind after you leave.
If you’re in need of some extra support in the days and weeks following your pet’s death, take a look at these handy guides written by leading figure in grief and empathy education and author of When Pets Die: It's Alright to Grieve, Doris Zagdanski.
Following the death of a pet, you will be faced with a number of decisions. Whether your pet has died at home or following a euthanasia procedure, we're here to help.
If you’ve got any questions about pet cremation, choosing an urn or vet support, take a look at our FAQs to find the answer.